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Taxes & Duties

Import duties, taxes, local taxes, and charges are not included in the item price or shipping cost. Opulanails is not responsible for reporting, collecting, or paying any of these taxes or import fees.

These charges vary from one country to another and are the buyer’s responsibility.

All orders placed on Opulanails are shipped on a DDU (Delivery Duty Unpaid) basis.

This means that import taxes, customs duties, or local fees will not be paid through Opulanails at checkout.

Instead, your shipping carrier may contact you to collect these charges upon delivery, depending on your country’s import regulations and tax laws.

We recommend checking with your local customs office before placing an order to determine any additional costs that may apply to your purchase.

Please note that Opulanails will not be held responsible for orders returned to sender due to unpaid customs duties, taxes, or import fees.

Refunds will not be issued for such cases once the shipment has been dispatched.

Contact information

Opulanails is a brand of Opula Beauty Co., LTD

Registered in Viet Nam

Return & Support Address (Vietnam):

No. No. 35 Le Van Chi, Linh Xuan, Thanh Pho Ho Chi Minh, Vietnam

Email: support@opulanails.com

Website: www.opulanails.com

The website is jointly operated by OPULA BEAUTY LTD., CO and LONDON STYLE HAVEN LIMITED

Email: support@opulanails.com

UK Address: 85 Great Portland St, London, United Kingdom, United Kingdom, W1W 7LT

Branch Office: No. 35 Le Van Chi, Linh Xuan, Ho Chi Minh City, Vietnam

Customer Service Hours

Mon–Sat: 9:00AM–6:00PM

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